Who We Are

Our website address is: https://citroemech.co.uk. Citroemech.co.uk is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your information.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. Once your comment is approved, your profile picture (if applicable) may be visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract location data from such images.

Cookies

We use cookies to improve your experience on our website. Cookies are small data files stored on your device. The following types of cookies may be used:

  • Comments Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies will last for one year.

  • Login Cookies: If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, cookies will save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. Logging out removes the login cookies.

  • Editing Cookies: If you edit or publish an article, an additional cookie is saved in your browser to track the post ID of the article you just edited. This cookie expires after one day.

For more detailed information about cookies and how to manage them, visit https://www.aboutcookies.org/.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor had visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with their content, including tracking your interaction if you have an account and are logged in to that website.

Third-Party Services

We use a third-party service, Motasoft VGM, for booking MOT appointments. This service may collect personal data as part of the booking process. For details on how Motasoft VGM handles your data, refer to their privacy policy.

Who We Share Your Data With

  • Comments: Visitor comments may be checked through an automated spam detection service.

  • Password Resets: If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to automatically approve follow-up comments instead of holding them in a moderation queue.

  • User Accounts: For users that register on our website (if applicable), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except their username). Website administrators can also view and edit that information.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you, except for data we must retain for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Contact Form Data

When you submit a contact form on our website, the information you provide is stored on our backend system and emailed to the Citroemech.co.uk team. We use this information solely to respond to your query or request. Data provided through the contact form is not shared with third parties without your consent.

Data Security

We take appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed as completely secure.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@citroemech.co.uk or via our contact form on the website.